As many consumers from all parts of the world, Chinese consumers turn to blogs and forums for product reviews before they buy. Reviews from popular bloggers or active members of a forum often matter a lot in consumers’ decision making; however, many consumers are not aware their favorite bloggers could be as well a stranger [...]
via New America Media, Xinhua published an article titled “Ten Suggestions for Local Governments on How to Respond to Internet Opinion.” In a commanding tone, the article argued that local governments should release information early, “reporting facts fast, reporting causes with caution.” Crisis management is actually “crisis communication management,” it asserted. It cites that the [...]
