In the first half of 2020, China's enterprise SaaS market reached US$1.36 billion, an increase of 27% YoY. CRM has 59% market share.
Considering the impact of the epidemic, small and medium-sized companies will slow down their investment in IT . IDC China has reduced the growth forecast of the enterprise SaaS market in the next few years, especially in 2020. Between 2022 and 2024, China's enterprise SaaS market will recover.
IDC defined 4 segments in China's enterprise SaaS market: CRM, ERM, SCM (supply chain management), and manufacturing related.
Top 5 vendors accounted for only 21.6%, indicating that China's enterprise SaaS market is still relatively fragmented, with different competition patterns in different application markets.
CRM is currently the most mature in...
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