In 2013, 77.1% of e-banking users in China used online banking with a slight increase from last year in China; 44.6% used mobile banking. with an obvious increase by 15.7% from the previous year, according to data from iResearch.
There are several reasons for growing trend of online banking and mobile banking users in China.
- Online banking, accessing the internet from a desktop or laptop computer, is the fundamental service for normal operation of the Internet economy
- Without restriction by time and region, mobile banking can meet the needs of doing business anytime and anywhere, along with the rapid development of intelligent terminal equipment, 3G/4G, WiFi, mobile banking users increased a lot from prior year in China.
Online banking and mobile banking users are mainly concentrated in the north and east of China, the two parts accounted for more than 50% of total users in China.
Industrial and Commercial Bank of China (ICBC), China Construction Bank (CCB) and China Merchants Bank (CMB) were the top three banks with most of online banking and mobile banking users in China in 2013 while in 2012, CCB, China Agricultural Bank and Bank of China were the top three.