JD.com (Jingdong) reported annual active customer accounts of 305.3 million in the twelve months ended December 31, 2018 (up 4.7%), from 292.5 million in 2017. JD’s quarterly active customer accounts increased by 22% year-on-year in Q4 2018.
JD.com (Jingdong) Intro, Stats, News & Insights
Jingdong (JD.com), formerly known as 360Buy, is one of China's largest B2C online retailers and now listed on NASDAQ.
JD.com started with a focus on online direct sales selling electronics products on 360buy.com. As it gained popularity, it started accepting other retailers as an e-commerce marketplace.
jingdong was founded by Liu Qiangdong (a.k.a. Richard Liu) in July 1998, and its B2C platform went online in 2004. It started as an online magneto-optical store, but soon diversified, selling electronics, mobile phones, computers, etc. Jingdong Mall changed the domain name to 360buy.com in June 2007, and to JD.com in 2013.
Jingdong's gross merchandise volume, or GMV, increased from RMB32.7 billion in 2011 to RMB73.3 billion in
2012 and RMB125.5 billion (US$20.7 billion) in 2013.
The number of products JD.com offer through Jingdong's online direct sales and marketplace has grown from approximately 1.5 million stock keeping units, or SKUs, as of December 31, 2011 to approximately 7.2 million SKUs as of December 31, 2012 to approximately 25.7 million SKUs as of December 31, 2013 and further to approximately 40.2 million as of March 31, 2014.
Electronics products and home appliances accounted for 80.1%, 65.3% and 63.6% of Jingdong's total GMV in 2011, 2012 and 2013, respectively, and general merchandise and others for 19.9%, 34.7% and 36.4%.
JD.com had 12.5 million, 29.3 million and 47.4 million active customer accounts and fulfilled approximately 65.9 million, 193.8 million and 323.3 million orders in 2011, 2012 and 2013, respectively.
JD.com made a strategic decision in 2007 to build and operate Jingdong's own nationwide fulfillment infrastructure. JD.com operated 86 warehouses with an aggregate gross floor area of approximately 1.5 million square meters in 36 cities and 1,620 delivery stations and 214 pickup stations in 495 cities across China as of March 31, 2014, and had 24,412 delivery personnel, 11,145 warehouse staff and 5,832 customer service personnel as of April 1, 2014.
Leveraging this nationwide fulfillment infrastructure, JD.com deliver a majority of the orders directly to customers Jingdong'sselves, over 70% of which JD.comre delivered on the day the order was placed or the day after. As of March 31, 2014, JD.com provided same-day delivery in 43 cities under Jingdong's 211 program and next-day delivery in another 256 cities across China.
In China, the online retail B2C e-commerce grew by 28.4% to a US$226.38bn market in Q4 2018. Tmall took the lead, followed by JD, Suning, Vipshop, and Gome.
China’s online retail B2C market reached US$186.13B in Q3 2018. Tmall led this market with a share of 59.5%, followed by JD.com (25.8%) and Suning (6.4%).
The top 20 companies accounted for 23.6% of total full media ad spending during the Q1-Q3 period. Internet companies debuted in the top 20 ranking of full media in H1 2018. Tmall, JD Mall, Coco-Cola, Suning, Xiaomi, Apple, Huawei, and Tencent were among the list of top buyers. By comparison, some emerging internet retailers paid attention […]
JD.com (Jingdong) reported a net revenue of 104.8 billion yuan (US$15.3 bn) in Q3 2018, an increase of 25.1% year-on-year. Annual active customer accounts increased to 305.2 million in the twelve months ended September 30, 2018 from 266.3 million in the same period last year.
The Double 11 rising on the popularity of China Singles’ Day (Nov 11) is growing bigger every year. Top e-commerce players all saw record-breaking sales on this very day. Sales on Tmall reached 10 billion yuan in 00:02:05, sales on NetEase Kaola exceeded 100 million yuan in 00:03:49, and GMV on Suning exceeded 100 million […]
China’s fresh food e-commerce market had a penetration rate of 3.44% and 37.88 million users as of July 2018. 85.11% users only installed one app. Dmall, Missfresh, JD Daojia, Freshhema, and RT-Mart Fresh are among the list of top fresh food e-commerce apps. The industry penetration rate of fresh food e-commerce app was 3.44% as […]
In consumption, the gender lines are blurring these days. More female consumers in China like digital products and outdoor fitness equipment while more male tend to favor skincare and healthcare products. It’s trending among young consumers in China based on sales data from JD.com and Vipshop. Top Cosmetic & Skincare Products by Vipshop male buyers Proportion […]
Supermarkets start to gain popularity among the young population in China. The future supermarket becomes young people’s third social space. 7FRESH is positioned as Jingdong Group (JD.com)’s online and offline integrated fresh food supermarket, in which the fresh food accounts for more than 70% of the products. Jingdong selects supermarket products based on consumer data. […]
Amazon’s brand value has risen 42% to US$150.8 billion, retaining top billing as the world’s most valuable retail brand according to a Brand Finance report, while other e-commerce brands are in strong growth, such as Alibaba (up 58% to US$54.9 billion) and JD.com (up 47% to US$19.6 billion) as well as Germany’s Zalando (up 40% […]
In Q2 2018, Jingdong (JD.com) formed a partnership with iQiyi for paid video memberships, launched its AI platform, received investment from Google. More brands such as Balenciaga and Muji launched their stores on JD.com.
Google and Jingdong will explore joint development of retail solutions to enable helpful, personalized and frictionless shopping experiences in several regions including Southeast Asia, the U.S., and Europe. JD.com is to join Google Shopping and offer a curated selection of high-quality products to consumers across multiple regions.