Jingdong (JD) annual active customer accounts increased by 18.6% to 362.0 million in 2019 from 305.3 million in 2018. Mobile monthly active users in December 2019 increased by 41% as compared to December 2018.
JD.com (Jingdong) Intro, Stats, News & Insights
Chinese internet company Jingdong (a.k.a. JD), formerly known as 360Buy, is one of China's largest B2C online retailers and e-commerce companies and now listed on NASDAQ since May 2014.
JD runs one of the largest online shopping website JD.com with mobile apps for Android and iOS. And, JD manages its cross-border e-commerce operation through JD Worldwide (import), a direct competitor to Tmall Global and Kaola. And, JD Global sells to overseas Chinese; JoyBuy.com runs JD's export e-commerce retail operation.
JD.com started with a focus on online direct sales selling electronics products on 360buy.com. As it gained popularity, it started accepting other retailers as an e-commerce marketplace. One of the two major online shopping festivals in China "618" was started by Jingdong.
Jingdong Company History
Jingdong was founded by Liu Qiangdong (a.k.a. Richard Liu) in July 1998, and its B2C platform went online in 2004. It started as an online magneto-optical store, but soon diversified, selling electronics, mobile phones, computers, etc. Jingdong Mall changed the domain name to 360buy.com in June 2007, and to JD.com in 2013.
Jingdong's gross merchandise volume, or GMV, increased from RMB32.7 billion in 2011 to RMB73.3 billion in 2012 and RMB125.5 billion (US$20.7 billion) in 2013.
The number of products JD.com offer through Jingdong's online direct sales and marketplace has grown from approximately 1.5 million stock keeping units, or SKUs, as of December 31, 2011 to approximately 7.2 million SKUs as of December 31, 2012 to approximately 25.7 million SKUs as of December 31, 2013 and further to approximately 40.2 million as of March 31, 2014.
Electronics products and home appliances accounted for 80.1%, 65.3% and 63.6% of Jingdong's total GMV in 2011, 2012 and 2013, respectively, and general merchandise and others for 19.9%, 34.7%, and 36.4%.
JD.com had 12.5 million, 29.3 million and 47.4 million active customer accounts and fulfilled approximately 65.9 million, 193.8 million and 323.3 million orders in 2011, 2012 and 2013, respectively.
JD.com made a strategic decision in 2007 to build and operate Jingdong's own nationwide fulfillment infrastructure. JD.com operated 86 warehouses with an aggregate gross floor area of approximately 1.5 million square meters in 36 cities and 1,620 delivery stations and 214 pickup stations in 495 cities across China as of March 31, 2014, and had 24,412 delivery personnel, 11,145 warehouse staff and 5,832 customer service personnel as of April 1, 2014.
Leveraging this nationwide fulfillment infrastructure, JD.com deliver a majority of the orders directly to customers Jingdong'sselves, over 70% of which JD.comre delivered on the day the order was placed or the day after. As of March 31, 2014, JD.com provided same-day delivery in 43 cities under Jingdong's 211 program and next-day delivery in another 256 cities across China.
Jingdong (JD) Business Overview
Get an overview of JD by watching the video below:
Who owns Jingdong?
As of February 28, 2019, Liu Qiangdong, CEO of Jingdong, was the second largest shareholder with a 15.4% stake in the company. Tencent holds 17.8% of the shares, making it the largest shareholder. In addition, Wal-Mart holds a 9.9% stake in Jingdong and is its third largest shareholder.
What does Jingdong mean?
Based on information shared on China internet, the name "Jingdong" comes from two persons' name: CEO Liu Qiangdong (dong) and his ex-girlfriend Gong Xiaojing (jing).
What digital properties does JD operate?
JD runs domestic e-commerce website JD.com and cross-border e-commerce through JD Worldwide (import). And, it uses JD Global sells to overseas Chinese; JoyBuy.com runs JD's export e-commerce retail operation.
How is Jingdong different from Tmall?
Jingdong focuses on selling directly to consumers on its platform while Tmall mainly operates as a marketplace for companies to sell to consumers.
What is Jingdong Worldwide?
Jingdong Worldwide is Jingdong's import cross-border e-commerce platform, selling overseas products directly to consumers in China. Its competitors include Kaola and Tmall Global.
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