Tencent launched a critical update to WeChat Work (version 3.0), an enterprise version of WeChat. The updated WeChat Work helps businesses connect deeply with consumers and retain customer resources. New features include productivity tools and WeChat Moments integration.
WeChat Work 1.0 only supported simple functions including Business Contacts, paid phone calls, attendance, announcement, etc while version 2.0 release API. And, the version 3 focuses on three key pain points:
connecting employees with customers
continuing to connect with customers after employees leave the company
connecting employees within enterprises
In Customer Contact, employees can directly add WeChat friends and send messages to each other through WeChat Work. Customers can see their real name and j...
Already subscribed? Sign in.
Don't Miss Out.
Invest with as little as one bottle of water per week.
Join other top analysts and business executives and navigate the unique market with China Internet Watch.
Cancel at any time